Billing & Collections Specialist

The role

The Billing & Collections Specialist manages accounts receivable and collections activities. This person ensures timely customer payments, supports cash application, and maintains accurate customer account records.

What you will do

• Manage accounts receivable and collections activities
• Maintain overdue account and collection reports
• Process collection agency returns, customer inquiries, and insolvency cases
• Import bank statements and post incoming customer payments
• Maintain open Accounts Receivable items
• Prepare weekly cash reports and AR-related monthly closing reports
• Upload invoices and supporting documents to customer portals and internal drives
• Monitor bounced invoice emails and update customer contact information
• Manage the Accounts Receivable and E-Invoicing mailboxes in German and English
• Maintain and process accounting records and customer communications in German and English

Required qualifications

• 2+ years of experience in Accounts Receivable, Billing, Collections, or a related accounting function
• Professional working proficiency in English, German, and Polish
• Working knowledge of Accounts Receivable, Billing, Collections, Cash Application, and related financial processes
• Experience working with ERP systems
• Proficiency in Microsoft Excel, including functions such as Pivot Tables and VLOOKUPs
• Strong attention to detail, organizational skills, and ability to maintain accurate financial records
• Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment
• Strong customer service, communication, and problem-solving skills

Nice to have

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• NetSuite experience

Benefits

• Generous paid time off
• Health coverage
• Retirement plans tailored to local markets
• Learning opportunities through tuition reimbursement
• Donation matching
• Volunteer time off
• Referral bonuses
• Flex Fridays

Before you apply

• This role is open to candidates currently located in Poland only

About the company

Syndigo provides software that makes product data complete and trusted across a commerce network of 15,000+ brands and 3,500+ retailers.