Instructional Designer II

The role

The Instructional Designer designs, develops, publishes, and maintains learning solutions for internal teams and external customers. This role manages the end-to-end learning content lifecycle, including multimedia development and LMS administration.

What you will do

• Partner with Product Managers and SMEs to identify training requirements.
• Define learning objectives, target audiences, and success criteria.
• Design learning programs, curriculum, and certification pathways.
• Develop learning assets including eLearning modules, presentations, and videos.
• Create and edit instructional videos and software demonstrations.
• Develop and integrate voiceovers using AI-powered tools.
• Create learner-facing assets using design platforms.
• Collaborate with SMEs to gather technical information and validate content.
• Manage content, review cycles, and stakeholder feedback.
• Upload, publish, and maintain training content within the LMS.

Required qualifications

• Strong understanding of adult learning principles and instructional design methodologies.
• Experience designing curriculum, learning paths, assessments, and technical training content.
• Microsoft PowerPoint and Microsoft Word
• Camtasia
• Canva
• ElevenLabs or similar AI voice-generation tools
• Experience with Moodle, LearnUpon or equivalent LMS platforms
• LMS content publishing, course configuration, learner management, and reporting
• SCORM fundamentals
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational, analytical, and project management skills.
• Ability to collaborate effectively with SMEs, Product Managers, and cross-functional teams.

Nice to have

• Articulate Storyline / Rise 360
• Familiarity with Vimeo or any video hosting platforms
• Product Information Management (PIM)
• Master Data Management (MDM)
• SaaS products and customer education programs
• APIs, system integrations, and related technical concepts
• AI-assisted content development tools
• Agile product development environments
• Instructional Design certification

About the company

Syndigo provides software that makes product data complete and trusted across a commerce network of 15,000+ brands and 3,500+ retailers.