Nutrition Client Services Manager

The role

The Nutrition Client Services Manager will work directly with clients using nutrition data solutions. This person will manage client projects, conduct recipe and menu nutrition analysis, and serve as a nutrition subject matter expert.

What you will do

• Manage client projects, timelines, and deadlines related to online nutrition tools for restaurant clients.
• Conduct recipe nutrition analysis and ensure the quality and accuracy of restaurant menu and nutrition data.
• Serve as a nutrition subject matter expert for clients and internal teams.
• Partner directly with clients to understand their goals, align deliverables, provide progress updates, and address questions or concerns.
• Maintain high standards of accuracy across nutrition, ingredient, allergen, and menu data.
• Stay current on nutrition, ingredient, allergen, and menu-labeling regulatory requirements.
• Maintain and improve client training materials, documentation, processes, and templates.
• Analyze nutrition data and large datasets to identify issues, discrepancies, and opportunities for improvement.
• Work cross-functionally with internal teams to maintain high data-quality standards and deliver effective client solutions.
• Accurately track project activities and maintain the information required for billing and operational reporting.

Required qualifications

• 3+ years of professional experience working with nutrition data.
• Registered Dietitian with current CDR credentials and applicable state licensure.
• Strong knowledge of recipe nutrition analysis, menu creation, nutrition labeling, ingredient data, and allergen information.
• Knowledge of nutrition and menu regulations applicable within the United States, with the ability to research and interpret new regulatory questions.
• Experience managing client-facing projects, timelines, deliverables, and multiple priorities.
• Strong client communication and relationship-management skills across written, phone, and virtual interactions.
• Strong attention to detail with demonstrated experience working with large datasets.
• Advanced Microsoft Excel skills and comfort working with nutrition/product data.
• Ability to identify data discrepancies and maintain a high level of accuracy.
• Strong organizational, analytical, and problem-solving skills.
• Proactive, solution-oriented mindset with a focus on delivering results.

Nice to have

• Experience or interest in technology within the Nutrition & Wellness space is preferred.

About the company

Syndigo provides software that makes product data complete and trusted across a commerce network of 15,000+ brands and 3,500+ retailers. Their Nutrition & Wellness data solutions help restaurants, retailers, and digital platforms use high-quality nutrition and product data.