Product Owner, Growth

The role

You will own and grow Flex's growth engine across its customer acquisition channels, end to end. You will also drive the development of financial products and experiences for business owners, working with engineering from requirements to release.

What you will do

• Develop and own Flex's growth engine across multiple acquisition channels, end to end
• Drive enhancements to financial products, including mobile apps, online account management tools and virtual payment solutions
• Identify operational opportunities and develop internal solutions such as automated reporting, analytics and workflow tools
• Work with compliance and legal to ensure products meet financial regulations and industry standards
• Conduct user research and market analysis to inform product decisions
• Partner with engineering: write clear product requirements, prioritize features and ensure timely, high-quality delivery
• Use data and performance metrics to assess products and make data-driven improvements
• Work with customer support to address customer inquiries, feedback and issues
• Develop and communicate a clear product roadmap aligned with Flex's objectives

Required qualifications

• Can run sprints
• Proven experience as a Product Owner or similar role at a startup with a focus on financial products
• Excellent communication, translation, collaboration and stakeholder management skills
• Analytical mindset with the ability to use data and market insights to inform product decisions
• Proficiency with product management tools and platforms to manage the backlog and track progress
• Passion for innovation, customer-centricity and continuous improvement
• Willingness to become an expert in compliance standards, regulations and security protocols relevant to credit and banking
• Extremely high trajectory and drive to own outcomes

Nice to have

• Solid knowledge of credit risk assessment, lending processes and banking operations
• Familiarity with compliance standards, regulations and security protocols in credit and banking

Benefits

• Comprehensive benefits and perks
• Attractive compensation package
• Meaningful equity
• Remote-friendly culture
• Semi-annual offsites
• Early employee exposure to leadership, customers and investors

Before you apply

• Flex says it will consider candidates from Canada, Mexico, the United States, Brazil and Colombia

About the company

Flex is building AI-native financial services for business owners, covering banking, credit, payments, personal finance and financial operations. The company launched publicly in September 2023 and has raised $100M+ in equity and $300M+ in debt.