Studio Experience Team Shift Leader

The role

You will lead the studio team on shift as manager on duty, including opening, closing and staff management. You will also deliver excellent customer service to members and guests at the Austin, TX location.

What you will do

• Ensure all members get a high level of customer service during their visit
• Complete daily studio tasks and projects efficiently with studio management
• Act as manager on duty, including opening, closing and staff management
• Help train and coach new hires for front and back of house
• Know all products and services offered at Studio Three
• Educate members and guests on Studio Three services and amenities
• Build an inclusive, fun environment that strengthens the S3 Family and community
• Keep studios, locker rooms and common areas clean and organized
• Carry out first-timer and new member onboarding
• Support instructors with a smooth class check-in process

Required qualifications

• Able to stand for long periods of time
• Current CPR certification
• Able to lift and carry at least 30 lbs
• Legal right to work in the United States

Benefits

• Competitive salary
• Benefits
• Industry-leading commission and growth opportunities
• Complimentary studio membership
• Perks, discounts and incentives on retail, products and partnerships across all studios

Before you apply

• Must have a legal right to work in the United States
• Current CPR certification is required

About the company

Studio Three is a boutique fitness brand founded in Chicago in 2015, offering strength, interval training, yoga, cycle and hot mat pilates. It operates in Chicago, Austin and Miami.