Studio Experience Team Shift Leader

The role

This is a shift leader role at the Fulton Market studio in Chicago. You will provide customer service to members, manage the club as manager on duty, and help train new team members.

What you will do

• Ensure all members receive a high level of customer service throughout their visit.
• Complete daily studio tasks and projects efficiently with studio management.
• Act as manager on duty, including opening, closing and staff management.
• Assist with training and coaching of new front and back of house hires.
• Maintain a high degree of knowledge of all products and services offered.
• Educate members and guests on all Studio Three services and amenities.
• Cultivate an inclusive and fun environment that strengthens the S3 Family and community.
• Keep studios, locker rooms and common areas clean and organized.
• Carry out first timer and new member onboarding processes.
• Support instructors with a successful class check-in process.

Required qualifications

• Able to stand for long durations of time.
• Current CPR Certification.
• Able to lift and carry a minimum of 30 lbs.
• Legal right to work in the United States.

Benefits

• Competitive salary and benefits.
• Industry leading commission and growth opportunities.
• Complimentary studio membership.
• Perks, discounts and incentives with retail, products and partnerships across all studios.

Before you apply

• Must have a legal right to work in the United States.
• Current CPR Certification is required.

About the company

Studio Three is a boutique fitness brand founded in Chicago in 2015, offering strength, interval training, yoga, cycle and hot mat pilates. It operates in Chicago, Austin and Miami, with new locations planned in San Diego and Miami's Brickell neighborhood.