Assistant Studio Manager

The role

The Assistant Studio Manager delivers an exceptional member experience and helps lead the front and back of house team at the River North studio in Chicago. The role also supports lead generation, membership growth and in-club events.

What you will do

• Deliver an exceptional member experience within the club.
• Partner with studio managers and other team members to support lead generation and drive membership growth.
• Clearly communicate pertinent club information for each shift.
• Create an inclusive and fun environment that strengthens the S3 Family and community.
• Educate club members and guests on all Studio Three services and amenities.
• Partner with the Studio Manager for in-club events.
• Assist in the delivery of efficient, customer-focused operations.
• Ensure all areas of the club are clean and organized.
• Coach and develop all front and back of house team members.
• Assist in onboarding team members and oversee the first timer and new member onboarding process.

Required qualifications

• Strong customer service skills and the ability to thrive in a fast paced environment.
• Must be able to stand for long durations of time.
• Must be able to lift and carry a minimum of 30 lbs.
• 2+ years of customer service experience.
• Availability to work weekends.
• Must have a legal right to work in the United States.

Nice to have

• 1+ years of team management experience.

Benefits

• Competitive salary.
• Benefits.
• Industry leading commission and growth opportunities.
• Complimentary studio membership.
• Perks, discounts and incentives with retail, products and partnerships across all studios.

Before you apply

• Must have a legal right to work in the United States.

About the company

Studio Three is a Chicago-founded boutique fitness brand offering strength, interval training, yoga, cycle and hot mat pilates. It operates across Chicago, Austin and Miami, with new locations planned in San Diego and Miami's Brickell neighborhood.