Studio Experience Team Shift Leader

The role

You will lead the front-of-house team at a Studio Three club, providing customer service to members and guests. You will also act as manager on duty, covering opening, closing and staff management.

What you will do

• Ensure all members get a high level of customer service during their visit.
• Work with studio management to complete daily studio tasks and projects efficiently.
• Act as manager on duty, including opening, closing and staff management.
• Help train and coach new hires for front and back of house.
• Know all Studio Three products and services well.
• Educate members and guests on the services and amenities they can use.
• Build an inclusive, fun environment that strengthens the S3 Family and community.
• Keep studios, locker rooms and common areas clean and organized.
• Keep all departments on brand and aligned with Studio Three's aesthetic.
• Run first-timer and new member onboarding.

Required qualifications

• Able to stand for long periods of time.
• Current CPR certification.
• Able to lift and carry at least 30 lbs.
• Legal right to work in the United States.

Benefits

• Complimentary Studio membership.
• Perks, discounts and incentives on retail, products and partnerships across all Studios.

Before you apply

• Must have a legal right to work in the United States.

About the company

Studio Three is a boutique fitness brand founded in Chicago in 2015, offering strength, interval training, yoga, cycle and hot mat pilates. It operates in Chicago, Austin and Miami, with new locations planned in San Diego and Miami's Brickell neighborhood.