Studio Experience Team Shift Leader

The role

You will lead shifts at a fitness studio, acting as manager on duty for opening, closing and staff management. You will also deliver customer service to members and guests and help train new team members.

What you will do

• Ensure all members receive a high level of customer service throughout their visit
• Complete daily studio tasks and projects efficiently with studio management
• Act as manager on duty, including opening, closing and staff management
• Assist with training and coaching of new front and back of house hires
• Know all products and services offered at Studio Three
• Educate members and guests on Studio Three services and amenities
• Foster an inclusive, fun environment that strengthens the S3 Family and community
• Keep studios, locker rooms and common areas clean and organized
• Keep all departments on brand and aligned with Studio Three's aesthetic
• Carry out first-timer and new member onboarding, and support class check-in with instructors

Required qualifications

• Must be able to stand for long durations
• Current CPR Certification
• Must be able to lift and carry at least 30 lbs
• Energetic, outgoing, problem-solving and organized
• Passion for fitness and the Studio Three brand

Benefits

• Competitive salary
• Benefits
• Industry-leading commission and growth opportunities
• Complimentary studio membership
• Perks, discounts and incentives on retail, products and partnerships across all studios

Before you apply

• Must have a legal right to work in the United States
• Current CPR Certification required

About the company

Studio Three is a boutique fitness brand founded in Chicago in 2015, offering strength, interval training, yoga, cycle and hot mat pilates. It operates in Chicago, Austin and Miami, with new locations planned in San Diego and Miami's Brickell neighborhood.