Studio Experience Team Member

The role

You will give members a high level of customer service from their first visit to their last. You will help run daily studio tasks, train new hires, and support class check-in.

What you will do

• Ensure all members receive a high level of customer service throughout their visit.
• Work with studio management to complete daily studio tasks and projects efficiently.
• Assist with training and coaching of new hires for all front and back of house team members.
• Know all products and services offered at Studio Three.
• Educate club members and guests on Studio Three services and amenities.
• Create an inclusive and fun environment that strengthens the S3 Family and community.
• Keep studios, locker rooms and common areas clean and organized.
• Keep all departments on brand and aligned with Studio Three's aesthetic.
• Carry out first-timer and new member onboarding.
• Support instructors to ensure a smooth class check-in process.

Required qualifications

• Energetic, outgoing, problem solving and organized.
• Passion for fitness and the Studio Three brand.
• Must be able to stand for long durations of time.
• Must be able to lift and carry at least 30 lbs.
• Must have a legal right to work in the United States.

Benefits

• Competitive salary.
• Benefits.
• Industry-leading commission and growth opportunities.
• Complimentary Studio membership.
• Perks, discounts and incentives with retail, products and partnerships across all Studios.

Before you apply

• Must have a legal right to work in the United States.

About the company

Studio Three is a Chicago-founded boutique fitness brand offering strength, interval training, yoga, cycle and hot mat pilates. It operates in Chicago, Austin and Miami, with new locations planned in San Diego and Miami's Brickell neighborhood.