Studio Experience Team Shift Leader

The role

You will lead the studio's daily operations and act as manager on duty, including opening, closing and staff management. You will also provide an excellent customer service experience for members and guests, and help train new hires.

What you will do

• Ensure all members receive a high level of customer service throughout their visit
• Work with studio management to complete daily studio tasks and projects efficiently
• Act as manager on duty, including opening, closing and staff management
• Assist with training and coaching of new hires for all front and back of house team members
• Know all products and services offered at Studio Three
• Educate members and guests on all Studio Three services and amenities
• Cultivate an inclusive and fun environment that strengthens the S3 Family and community
• Keep all areas of the club clean and organized, including studios, locker rooms and common areas
• Keep all departments on brand and aligned with Studio Three's aesthetic
• Carry out first timer and new member onboarding processes

Required qualifications

• Able to stand for long durations of time
• Current CPR Certification
• Able to lift and carry a minimum of 30 lbs
• Legal right to work in the United States

Benefits

• Competitive salary
• Benefits
• Industry leading commission and growth opportunities
• Complimentary studio membership
• Perks, discounts and incentives with retail, products and partnerships across all studios

Before you apply

• Must have a current CPR Certification
• Must have a legal right to work in the United States

About the company

Studio Three is a boutique fitness brand founded in Chicago in 2015, offering strength, interval training, yoga, cycle and hot mat pilates. It operates in Chicago, Austin and Miami, with new locations planned in San Diego and Miami's Brickell neighborhood.