Staff Product Designer, AI (East Coast)

The role

You will lead design for Sense's core AI surfaces as a product in its own right. This includes Sense Analyst, the object model, and the inline visualisations it returns, working from the data model up.

What you will do

• Own design for Sense Analyst, the object model, and the inline visualisations it returns, from problem framing through to shipped detail.
• Lead the experience strategy and vision for this product surface, and shape its roadmap alongside Product Management.
• Work from the data model up: persistent objects, how memory and context carry across sessions, and how that surfaces to users.
• Set the quality bar for AI-generated output: what trustworthy and good look like, and how that is versioned and evaluated with engineering.
• Partner with engineering on customer-facing agentic workflows and how AI-generated output is versioned and trusted.
• Define and share design patterns for AI surfaces where no reference pattern exists yet.
• Review the work of other designers building AI-native parts of the product and help less-senior designers build judgement in this space.

Required qualifications

• Staff-level product design experience, mostly in B2B SaaS, ideally analytics or workflow tools.
• Hands-on experience shipping AI or agentic features: chat interfaces, generative output, memory or personalization, human-AI trust patterns.
• Ability to reason about the data model underneath an interface.
• Extensive track record of shipping zero-to-one work in ambiguous problem spaces, with a clear line to business outcomes.
• Strong collaboration and facilitation skills, bringing engineering, PM and other designers to a shared decision.
• Leadership and influence.
• Experience designing for LLM and AI experiences, including prompt engineering.

Nice to have

• Designing for enterprise or executive personas.
• Prototyping in code to test an interaction model before it is built.
• A background in analytics, attribution, or behavioural data products.

Benefits

• Virtual onboarding, hackathon, and opportunities to interact with the team and global colleagues on and offsite each year.
• Hybrid and remote work policies.
• Generous paid time-off policy (varies by location).
• Lifestyle allowance.
• A Culture Crew in every country for regular activities.
• Stock options for every full-time employee.
• Multiple Employee Resource Groups.
• Career development, mentorship, social events, philanthropic activities, and competitive benefits.
• Additional benefits tailored to each country.

Before you apply

• Only applications from the East Coast are accepted for now.
• Contentsquare uses AI-assisted tools to help review and screen applications, but all hiring decisions are made by human reviewers.
• Recruitment communication comes only from contentsquare.com or @contentsquare-ext.com domains. Contentsquare never asks for money or contacts candidates through random texts.

About the company

Contentsquare is an experience intelligence platform used by more than 3,000 enterprise and mid-market brands, with a presence across 15 offices worldwide. Sense is its agentic layer, built on ten years of cross-customer behavioural data.