Staff Product Designer, AI (East Coast)

The role

You will lead design for Sense's core AI surfaces as a product in its own right, owning strategy and vision for this surface. Much of the work has no existing reference pattern, so you will help define and share those patterns.

What you will do

• Own design for Sense Analyst, the object model, and the inline visualisations it returns, from problem framing through to shipped detail.
• Lead the experience strategy and vision for this product surface, and shape its roadmap alongside Product Management.
• Work from the data model up: what counts as a persistent object, how memory and context carry across sessions, and how that surfaces to the user.
• Set the quality bar for AI-generated output: what trustworthy and good look like, and how that is versioned and evaluated with engineering.
• Partner with engineering on customer-facing agentic workflows and how AI-generated output is versioned and trusted.
• Work with other designers on AI-native parts of the product, review their work, and help less-senior designers build judgement in this space.

Required qualifications

• Staff-level product design experience, most of it in B2B SaaS, ideally analytics or workflow tools where users make decisions from complex information.
• Hands-on experience shipping AI or agentic features: chat interfaces, generative output, memory or personalization, human-AI trust patterns.
• Ability to reason about the data model underneath an interface.
• An extensive track record of shipping zero-to-one work in ambiguous problem spaces, with a clear line to business outcomes.
• Strong collaboration and facilitation skills, able to bring engineering, PM and other designers to a shared decision.
• Leadership and influence.
• Experience designing for LLM and AI experiences, including prompt engineering.

Nice to have

• Designing for enterprise or executive personas.
• Prototyping in code to test an interaction model before it is built.
• A background in analytics, attribution, or behavioural data products.

Benefits

• Virtual onboarding, hackathon, and opportunities to interact with team and global colleagues on and offsite each year.
• Hybrid and remote work policies.
• Generous paid time-off policy (varies by location).
• Lifestyle allowance.
• A Culture Crew in every country to coordinate regular activities.
• Stock options for every full-time employee.
• Multiple Employee Resource Groups.
• Further benefits tailored to each country.

Before you apply

• Contentsquare may use AI-assisted tools to help review and screen applications; all hiring decisions are made by human reviewers.
• Be aware of scammers pretending to be from Contentsquare; the company will never ask for money or contact candidates through random texts, and communication only comes from contentsquare.com or @conte

About the company

Contentsquare is an experience intelligence platform used by 3,000+ enterprise and mid-market brands, with data from 1.3 million websites. It has raised $1.4bn and has offices across 15 locations worldwide.