IT System Engineer

The role

You will design, deploy, maintain and improve Contentsquare's core IT platforms, including identity and access management, endpoint and mobile device management, and SaaS applications. You will also build automation and scripts to simplify IT operations and support the team on escalated cases.

What you will do

• Design, build, deploy, maintain and continuously improve the core IT platform across identity, endpoint management, enterprise mobility and SaaS applications
• Manage and improve Okta, Jamf, Google Workspace, Slack, Microsoft Intune, macOS and Windows environments
• Build and maintain automated workflows using Okta Workflows, Zapier, Workato or similar platforms
• Develop and maintain Bash and other scripts to automate IT operations, monitoring and user or device lifecycle processes
• Collaborate with the IT Support team on escalated cases and cross-team projects
• Lead assigned initiatives, contribute to project management and track deliverables in Jira
• Use AI tools and set up MCP servers to support automation and the AI at Work initiative
• Monitor configurations, deployments, software updates, access and security controls
• Investigate complex technical issues, find root causes and implement scalable solutions
• Document systems, workflows, processes and technical decisions clearly

Required qualifications

• Experience in IT systems engineering, endpoint management, identity and access management, or a closely related field
• Proficiency in Okta and a solid understanding of identity and access management concepts
• Hands-on experience with Jamf, Google Workspace and Slack
• Experience building and maintaining automated workflows with tools such as Okta Workflows, Zapier, Workato or similar
• Practical knowledge of macOS and Windows environments
• Proficiency in Bash and scripting
• Proficiency in AI tools for IT operations, automation or productivity
• Experience setting up MCP servers
• Ability to contribute to project management and take ownership of initiatives
• Ability to work autonomously while collaborating effectively with others
• Ability to provide clear and regular progress updates
• Proactive approach to problem-solving and continuous improvement

Nice to have

• Some knowledge of Jira
• Experience with Microsoft Intune
• French language skills
• Experience contributing to internal AI, automation or digital workplace initiatives

Benefits

• Virtual onboarding, Hackathon, and opportunities to interact with team and global colleagues on and offsite each year
• Hybrid and remote work policies
• Generous paid time-off policy
• Lifestyle allowance
• Culture Crew in every country to coordinate regular activities
• Stock options for every full-time employee
• Multiple Employee Resource Groups
• career development and mentorship
• Social events and philanthropic activities
• More benefits tailored to each country

Before you apply

• Send your CV in English
• Contentsquare may use AI-assisted tools to help review and screen applications, but hiring decisions are made by human reviewers
• Be aware of scammers; Contentsquare will only contact you from its contentsquare.com or @contentsquare-ext.com domain and will never ask for money

About the company

Contentsquare is an experience intelligence platform that helps organizations understand their customers' whole online journey. It is a global experience analytics leader with offices across 15 locations worldwide.