Community Operations Coordinator - Osaka, JP

The role

You will join the Community Operations Team to meet the day-to-day needs of O-Nexus members. You will handle member requests, support the front desk, and organize community events that help members network.

What you will do

• Build positive relationships with CIC members and respond to their inquiries and needs in a timely, tailored way.
• Handle a variety of member requests, from office rearrangement to event hosting.
• Stock and maintain kitchens and conference rooms, including print stations and room setups.
• Support onboarding of new members, including system registration and office setup.
• Help existing members with office moves and special event preparation in conference rooms.
• Support front desk operations with a focus on excellent service.
• Assist other teams with special projects as needed.
• Organize community events to encourage networking among clients.

Required qualifications

• At least 1-2 years of experience in a fast-paced environment (company, internship, NGO or other organization).
• Fluency in Japanese.
• Strong English proficiency.
• Availability to work from the office every day.
• Service-minded, reliable and independent, with a detail-oriented and organized approach.
• Strong time management skills.
• Ability to communicate professionally and work as a team player.

Benefits

• Competitive salary, adjusted to match experience.
• Permanent contract.
• Laptop and mobile phone provided as working tools.
• Access to global CIC locations.
• Commuting / transportation allowance.
• Self Development Allowance plan.
• One massage per month at the office wellness center.

Before you apply

• Must be able to legally work in Japan.
• CIC is unable to sponsor visas for this role at this time.
• Application must be submitted in English.

About the company

CIC builds and operates a global network of innovation campuses where startups, scale-ups, corporations and public entities connect and grow. O-Nexus is CIC's third innovation campus in Japan, with a medical complex focused on life science industries.