Systems & Network Engineer, Japan

The role

You will ensure the reliability, security and scalability of CIC's systems and network infrastructure. The work covers Wi-Fi networks, physical door access control, cloud services and capacity planning across CIC's global workspaces.

What you will do

• Monitor, troubleshoot and configure networks, including hundreds of Wi-Fi Access Points (Extreme / Ruckus)
• Set up and manage door access control for CIC campuses worldwide
• Deploy and maintain core and auxiliary systems, including cloud services and internal tools on Docker / Kubernetes and Windows and Linux VMs
• Monitor network traffic and usage, and plan capacity expansion
• Work with vendors and suppliers to procure and maintain network hardware, software and services
• Maintain network and systems documentation, including diagrams, configurations and change records
• Work with cross-functional teams and give technical guidance and support
• Take part in the on-call rota for network emergencies and resolve issues quickly

Required qualifications

• At least 7 years as a Network System Engineer
• Experience with IT Service Management principles
• Working knowledge of Extreme Networks, Ruckus or other network equipment (Cisco and Juniper are fine)
• Familiarity with network security principles and best practices (Zero Trust / SASE)
• Knowledge of monitoring tools such as Nagios, Zabbix or similar
• Experience with a leading cloud IaaS / PaaS provider (GCP, AWS or Azure)
• Deep understanding of network protocols, technologies and best practices
• Strong problem-solving and troubleshooting skills
• Strong written and verbal communication skills
• Advanced or native Japanese and business-level English or above
• Able to be on call for network emergencies

Nice to have

• Experience with physical access controls
• Experience working with a globally distributed team
• ITIL certification

Benefits

• Competitive salary, commensurate with experience
• Transition from a 6-month contract to a permanent contract
• Commuting / transportation allowance
• Massage session once a month
• Allocated training budget
• Retirement allowance after passing probation

Before you apply

• Application must be submitted in English
• Initial 6-month contractor engagement, with transition to permanent

About the company

CIC builds and operates workspaces, laboratories and event spaces across North America, Europe and Asia. It was founded in 1999 and also runs innovation programming and consulting for the public and private sectors.