Director, SDET

The role

You will own the quality engineering vision, strategy and roadmap across multiple product lines. You will mentor SDET managers and leads and lead AI adoption for quality engineering.

What you will do

• Own the end-to-end quality engineering vision, strategy and roadmap across multiple product lines or business units
• Establish quality gates, release readiness criteria and CI/CD processes
• Drive a shift-left, shift-right quality culture
• Conduct architectural reviews to surface scalability, reliability and performance risks
• Evaluate and select tooling, frameworks and platforms that scale automation
• Lead the organization's AI adoption strategy for quality engineering
• Partner with Engineering, Product, DevOps and Security leadership on quality goals
• Provide quality updates, metrics and recommendations to executive leadership
• Define, set up and monitor key quality and productivity metrics (KPIs/OKRs)
• Lead succession planning and mentor SDET Managers and Leads

Required qualifications

• 15+ years in software testing or quality engineering
• 5+ years in a Director or senior engineering leadership role
• Deep expertise in test automation frameworks (Selenium, Playwright, RestAssured, etc.)
• Strong skills in Java, Python or JavaScript/TypeScript
• Strong understanding of CI/CD pipelines (Jenkins, GitHub Actions, Harness CI/CD)
• Knowledge of containerization (Docker/Kubernetes) and cloud platforms (AWS/Azure/GCP)
• Hands-on experience building AI/ML-based testing tools that measurably improve coverage and productivity
• Solid grounding in performance testing, security testing and other non-functional quality attributes
• Experience architecting test strategies for microservices, distributed systems and mobile platforms

Nice to have

• Experience presenting AI or quality-transformation initiatives at conferences
• Prior experience testing high-transaction SaaS platforms (CRM, Payments, Automation, Email, Fintech, or similar)
• Experience building and testing AI products using Agentic AI, including evaluation frameworks
• Contributions to open-source testing frameworks or published thought leadership on QE/AI trends

About the company

HighLevel is an AI-powered business operating system serving more than 1 million businesses across 150+ countries. It operates as a global, remote-first organization with over 2,000 team members in 10+ countries.