Manager, Community Programs

The role

Lead and mentor a team of regional Chapter Coordinators to scale HighLevel's global network of user-led local chapters to 100+ active markets in 2027. The role also includes hosting the annual Chapter Leader Summit at the Dallas HQ and speaking on stage as a brand ambassador.

What you will do

• Lead, mentor and empower a team of regional Chapter Coordinators
• Scale the chapter network to 100+ active monthly chapters across US, Canada, Latin America, EMEA and APAC in 2027
• Maintain accurate event, venue and attendance data in the Event Management System and internal databases
• Partner with Marketing, Field Events and Creative teams on planning and advance lead times
• Oversee the onboarding pipeline for prospective chapter leaders and enforce response SLAs
• Develop reusable Chapter Kits with agendas, slide decks, demo guides and discussion prompts
• Set governance rules that protect brand integrity while giving local organizers room to create
• Plan and host the annual in-person Chapter Leader Summit in Dallas
• Host kickoff events, speak to large audiences and represent HighLevel at corporate events
• Perform additional program duties and projects as business needs change

Required qualifications

• 8+ years in community, field marketing or event leadership
• Proven launch and scale of structured, multi-city community or field marketing programs
• 3+ years of people management experience
• Strong project management and operational discipline
• Public speaking and stage presence
• Willingness to travel domestically and internationally

Before you apply

• Willingness to travel periodically, both domestic and international, is part of the role

About the company

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform serving over 2 million businesses. The company operates as a global, remote-first team of over 2000 people across 15+ countries.