Employee Experience & Internal Events Lead

The role

You will own the employee experience programs at HighLevel, including recognition, gifting, campaigns and culture initiatives. You will also lead end-to-end strategy and delivery for flagship internal events such as the Global Retreat and Leadership Kickoff.

What you will do

• Own the strategy for employee programs, recognition and events
• Design culture-defining experiences for a remote, distributed workforce
• Own the annual calendar of employee experiences, campaigns and activations
• Lead end-to-end strategy and execution for flagship internal events, including the 1,700 to 2,000 person Global Retreat
• Manage event agencies and vendors across venues, production, travel, hotels and catering
• Own event readiness, budgets, risks and onsite delivery
• Write clear, compelling employee and event communications
• Track program participation and feedback, and use data to improve each cycle
• Build repeatable playbooks, SOPs and run-of-show documents
• Apply AI and automation to planning, communications and reporting

Required qualifications

• 8+ years of relevant experience in employee engagement, culture programs, internal events, program management or a related field
• Proven experience leading complex, multi-day corporate events through agency and vendor partners
• Track record of designing programs that build connection, recognition, belonging and pride
• Strong writing and storytelling skills for employee and event communications
• Experience selecting, briefing and managing external vendors and agencies
• Excellent program management across multiple workstreams, budgets and stakeholders
• Ability to overlap with US Eastern hours as needed
• Willingness to travel internationally for flagship internal events

Before you apply

• Ability to overlap with US Eastern hours as needed
• Travel internationally is required for flagship internal events

About the company

HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs and SMBs build, automate and scale. It serves SMBs across 150+ countries and has over 2,000 team members across 10+ countries, working as a global, remote-first organization.