Gohighlevel

Sr. Staff Engineer - Payments & Commerce Platform

India, Remote. Posted 2 months ago

The role

This Senior Staff Engineer will steward the core commerce models for a global commerce platform, including subscriptions, payments, catalog, pricing, inventory, fulfillment, reconciliation and tax. The role is an individual contributor role with org-level influence, focused on designing systems, shaping standards and growing engineers.

What you will do

  • Architect and ship multi-tenant services such as checkout, subscriptions, payments orchestration, invoicing and tax hooks with hard SLOs
  • Own protobuf/ConnectRPC API and schema design, versioning and deprecation policy
  • Guarantee resilience and availability of core payment paths
  • Ensure auditability through an append-only double-entry ledger and reconciliations
  • Own error boundaries and compensations across failure domains
  • Own the service catalog and scorecards for deployed services and resources
  • Set configuration and quota defaults across GKE, Pub/Sub, Redis, databases and ClickHouse
  • Build observability with OpenTelemetry, SLO dashboards and alerting
  • Lead production excellence: rollouts, rollbacks, chaos drills and DR playbooks
  • Embed security and compliance by design, including PCI scope minimization

Required qualifications

  • 12+ years building and operating backend systems, at least 5+ years in Go
  • 2-3+ years as a Staff/Principal-level IC or Tech Lead on critical paths
  • Deep proficiency with protobuf, ConnectRPC/gRPC and API lifecycle management
  • Distributed systems fundamentals: idempotency, ordering, consensus basics, backpressure, concurrency control
  • Event-driven architectures on GCP Pub/Sub and Redis; schema design in MongoDB/Firestore and analytics on ClickHouse
  • Kubernetes/GKE operations at scale, including autoscaling, PDBs, multi-region topologies, CI/CD and canary rollouts
  • Reliability engineering: SLIs/SLOs, error budgets, capacity and load testing, incident management, DR/BCP
  • Security and compliance: secrets/KMS practices, PCI basics, data governance
  • Testing discipline across unit, integration, contract, property-based and performance testing
  • Understanding of Vue.js and TanStack Query to shape API surfaces
  • Exceptional technical writing and communication

Nice to have

  • Hands-on integrations with major PSPs or local payment rails and reconciliation at scale
  • Experience with active-active or multi-region designs, chaos engineering and traffic management
  • Observability leadership with OpenTelemetry at org scale
  • FinOps experience: cost baselining, quotas, budget alarms and right-sizing
  • Familiarity with PCI DSS, SOC 2, ISO 27001 and relevant privacy laws

Before you apply

  • The posting describes an Equal Opportunity Employer and invites voluntary demographic information that does not affect application status

About the company

HighLevel is an AI-powered business operating system serving over 1 million businesses across 150+ countries. It has over 2,000 team members across 10+ countries and operates as a global, remote-first organization.