Sr. Manager, Product Design

The role

Lead the product design team for HighLevel's core platform, mobile experiences and design system. Manage about 8 product designers across the United States and India, and set the bar for design quality.

What you will do

• Manage, coach and develop approximately 8 product designers across US and India teams
• Set clear expectations for quality, ownership, collaboration and delivery
• Hire designers, onboard new team members and grow the team
• Performance manage designers who need more support or clearer expectations
• Raise the bar for aesthetic quality, visual craft, interaction design and usability
• Lead critiques and quality reviews before releases reach customers
• Lead design for core platform experiences and native mobile experiences
• Line manage the design system team and drive its strategy and adoption with the Senior Director, Product Design
• Work with Product, Engineering, Data, Support and Customer Success on planning and delivery
• Encourage responsible use of AI-assisted design and production tools

Required qualifications

• 9+ years of experience in product design, UX or related product disciplines
• 3+ years managing product designers
• Experience managing designers on complex B2B SaaS, platform, mobile or multi-product environments
• Exceptional aesthetic judgment, visual craft and interaction-design taste
• Experience leading critiques, coaching designers and making strong design decisions
• Experience leading or line managing design system work, including component libraries, governance or adoption
• Experience managing distributed teams across time zones
• Demonstrated ability to hire, develop talent and performance manage
• Strong product judgment and comfort balancing customer needs, business outcomes, technical constraints and speed
• Familiarity with AI-assisted production tools such as Cursor, Claude Code or vibe coding workflows
• Comfort operating in fast-paced, ambiguous environments with high ownership expectations

Nice to have

• Experience working closely with India-based teams

Benefits

• Competitive compensation
• Benefits
• Flexibility

Before you apply

• The salary range is to be confirmed by HighLevel's People and Compensation teams
• Equal Opportunity Employer; voluntary demographic information is requested and does not affect application status

About the company

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs tools to build, automate and scale. It has over 2,000 team members across 10+ countries and supports more than 1 million businesses.