Affiliate Manager

The role

You will support affiliate partners with day-to-day communication, onboarding and follow-ups. You will track affiliate activity, keep CRM records accurate and report performance gaps to your manager.

What you will do

• Support day-to-day communication and follow-ups with affiliate partners
• Respond to affiliate queries based on defined processes and guidelines
• Help onboard new affiliates to basic platform usage and workflows
• Assist in outreach campaigns, including email follow-ups and engagement efforts
• Support activation of affiliates by following defined playbooks
• Track affiliate activity and keep accurate records in CRM and internal tools
• Update dashboards and share basic performance insights
• Flag performance gaps or issues to the manager
• Ensure timely follow-ups on leads, trials and affiliate interactions per defined SLAs
• Work with Customer Success, Marketing and Support to resolve affiliate queries

Required qualifications

• Bachelor's Degree or equivalent SaaS experience
• 2-5 years of experience in affiliate marketing, partnership management, performance marketing or a closely related field
• Proven track record managing high-value affiliate or influencer portfolios with measurable trial generation and/or revenue growth
• Deep expertise in marketing funnel strategy: landing pages, email sequences, paid media, content marketing and conversion rate optimization
• Experience managing paid endorsement or sponsorship contracts, including negotiation, deliverable tracking and ROI analysis
• Strong data fluency: trial pacing, forecasting models, KPI dashboards
• Experience with CRM systems, affiliate tracking platforms and analytics tools
• Exceptional communication skills with high-profile partners such as KOLs, celebrities and influencers

Nice to have

• HighLevel platform experience or equivalent all-in-one SaaS marketing platform knowledge

Before you apply

• Equal Opportunity Employer; demographic information is requested voluntarily

About the company

HighLevel is an AI-powered business operating system for agencies, entrepreneurs and SMBs in more than 150 countries. It has over 2,000 team members across 10+ countries.