Sr. Manager, Product Design

The role

Lead the design team for HighLevel's core platform, mobile experiences and design system. Manage about 8 product designers across the United States and India, and drive a higher bar for aesthetic and interaction quality.

What you will do

• Manage, coach and develop about 8 product designers across US and India teams
• Hire, onboard and performance manage designers
• Lead design execution across core platform experiences
• Guide mobile design for native platforms
• Line manage the design system team and set design system strategy with the Senior Director, Product Design
• Lead critiques and quality reviews before releases reach customers
• Partner with Product, Engineering, Data, Support and Customer Success
• Reduce pattern drift across core platform and mobile experiences
• Encourage responsible use of AI-assisted design and production tools

Required qualifications

• 9+ years of experience in product design, UX or related product disciplines
• 3+ years managing product designers
• Experience managing designers across complex B2B SaaS, platform, mobile or multi-product environments
• Exceptional aesthetic judgment, visual craft and interaction-design taste
• Experience leading critique and coaching designers
• Experience leading or line managing design system work
• Experience managing distributed teams across time zones
• Demonstrated ability to hire and performance manage designers
• Strong product judgment
• Familiarity with AI-assisted production tools such as Cursor, Claude Code or vibe coding workflows
• Comfort in fast-paced, ambiguous environments with high ownership expectations

Nice to have

• Experience working closely with India-based teams

Benefits

• Competitive compensation
• Benefits
• Flexibility

Before you apply

• Equal opportunity employer; read the Job Applicant Privacy Notice before applying

About the company

HighLevel is an AI-powered business operating system for agencies, entrepreneurs and SMBs across 150+ countries. It has over 2,000 team members across 10+ countries and operates as a global, remote-first organization.