Engineering Manager II - Monetisation

The role

You will lead the Monetization Platform team, which owns billing, subscriptions, usage-based charges and the reselling and rebilling layer. You will manage a team of 8 or more engineering managers and/or senior engineers and own architecture and delivery.

What you will do

• Own architecture and scaling decisions for the monetisation platform, including ledger and wallet design, subscriptions, usage rating, auto-recharge, payment provider integrations, invoicing and the r
• Guarantee financial correctness: double-entry ledger integrity, idempotency, exactly-once handling of usage events and automated reconciliation.
• Own the fraud, abuse and spend-control layer, including velocity and anomaly detection, spend caps, circuit breakers and decline-code retry policy.
• Work hands-on with NestJS, Firestore, MongoDB, PostgreSQL, Redis, queuing systems, data warehousing and service mesh microservices.
• Lead cross-cutting initiatives to improve reliability, latency and throughput across time-sensitive APIs and workflows.
• Drive observability and resilience with Prometheus and Grafana monitoring, alerting and incident response.
• Use LLMs and AI tools to write, test and debug code, with guardrails to reduce hallucination.
• Partner with product, infrastructure, security, finance and risk teams on data integrity, access control, auditability and compliance (PCI scope, PII handling, revenue reporting).
• Lead and develop engineering managers and/or senior engineers, build a leadership pipeline, plan succession and raise the hiring bar.
• Participate in design reviews, deep dives and on-call rotations.

Required qualifications

• 9+ years of backend engineering experience, with at least 2 years of leadership experience.
• Experience designing fault-tolerant systems and working on high-scale platforms.
• Deep expertise in distributed systems, event-driven architectures and asynchronous job processing.
• Demonstrated ownership of systems with strict consistency and correctness requirements, such as billing, payments, ledgers, metering or comparable transactional domains.
• Fluency in idempotency, exactly-once semantics, reconciliation and audit trails.
• Proven experience optimizing availability, performance and reliability under load on critical paths.
• Strong experience with relational and NoSQL data models, especially complex transactional data.
• Experience leading and earning the trust of a team of experienced senior engineers.
• Familiarity with monitoring, SLOs and root-cause analysis in production.
• Familiarity with hallucination mitigation strategies.
• Excellent communication and cross-functional collaboration skills, including with Finance, Risk and Support.

Nice to have

• Experience building fraud, abuse or risk-control systems, such as rules and scoring engines, velocity checks, anomaly detection or spend and rate governors.
• Experience with payment provider integrations (Stripe, Adyen, PayPal, regional PSPs), dunning, chargebacks or PCI-scoped systems.
• Experience with multi-tenant reselling, marketplace or platform billing.
• Experience with AI tools and communication APIs (Twilio, Plivo etc).
• Contributions to open-source tools, internal platforms or engineering blogs.

Before you apply

• The posting asks for 9+ years of backend engineering experience and 2+ years of leadership experience.

About the company

HighLevel is an AI-powered business operating system serving over 1 million businesses in 150+ countries. It operates as a global, remote-first organization with over 2,000 team members.