Staff Product Manager - Email AI

The role

Lead the vision and execution of generative and autonomous marketing intelligence for HighLevel's Email Marketing platform. Build AI features that help agencies and businesses create, optimize and run lifecycle email campaigns.

What you will do

• Define and execute the vision for prompt-to-email creation, AI copy generation, brand-aware messaging and multi-language copy localization
• Architect Sequence AI that designs multi-step lifecycle journeys from natural language prompts
• Lead development of predictive recommendations, send-time optimization, subject line scoring and dynamic personalized content
• Establish guardrails for brand voice consistency, content quality, hallucination suppression and privacy compliance
• Set a 12 to 18 month product roadmap for Email AI aligned with company strategy
• Partner with AI, Engineering, Product Design, Customer Success and Go-To-Market teams

Required qualifications

• 8+ years of Product Management experience in SaaS
• Experience building AI/ML products, LLM integrations, generative AI interfaces or prompt engineering workflows
• Deep understanding of marketing automation workflows, email campaign lifecycle and generative text, image and layout applications
• Proven track record of designing intuitive, high-adoption AI-native user experiences
• Data-fluent mindset: defining instrumentation, writing outcome-focused PRDs, conducting user research and tracking engagement metrics
• Strong stakeholder management and cross-functional alignment across Engineering, Design, AI and GTM teams

Nice to have

• Background in predictive modeling, recommendation engines or natural language processing
• Experience designing features for international audiences, including multi-language support and localized content generation

Before you apply

• The company is an Equal Opportunity Employer and invites voluntary demographic information; declining does not affect application status

About the company

HighLevel is an AI-powered business operating system for agencies, entrepreneurs and SMBs, serving over 1 million businesses in 150+ countries. It operates as a global, remote-first organization with over 2,000 team members across 10+ countries.