Site Leader I, Dallas #156

The role

You will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility's operations. The role is accountable for deliveries, inventory, equipment, KPIs, budget and safety at the site.

What you will do

• Plan, direct and be accountable for all facility operations, including deliveries, inventory, equipment and systems
• Drive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate and Cost Per Order
• Drive the site's financial performance so budgeted productivity, labor and other expenses are achieved
• Ensure compliance with Gopuff and legal policies, procedures and regulations for the warehouse
• Implement and monitor HR compliance, asset protection, safety controls and quality assurance reviews
• Develop and implement action plans to improve performance and direct the management team
• Teach and train site leadership in controlling expenses and labor against budget and sales volume
• Create and implement plans to improve the facility's financial performance

Required qualifications

• 6+ years of experience in a fast-paced environment and leading a workforce
• Retail, grocery, military, restaurant or equivalent experience
• Strong written and verbal communication skills
• Strong skills in conflict resolution
• Strong skills in team development and engagement
• Ability to lead in an ever-changing environment
• Proven track record as a change agent improving processes and efficiencies
• Ability to work fluid schedules and be available during peak hours (5pm - 3am)
• Ability to stand, bend, reach and walk during shifts
• Ability to lift up to 49 pounds

Nice to have

• Bachelor's degree
• Professional fluency in Spanish

Benefits

• Medical, dental and vision insurance (for full-time employees)
• 401(k) retirement savings plan
• 25% employee discount and FAM Membership
• Vacation and sick time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

Before you apply

• Weekend and holiday availability may be needed as the business requires

About the company

Gopuff delivers everyday wants and needs in just minutes. It is an equal opportunity employer committed to an inclusive workplace.