Gopuff
Site Leader I, Tallahassee, #480
Tallahassee, FL. Posted 19 months ago
The role
You will lead multiple operation associates across retail stores and Micro Fulfillment Centers (MFCs). You will drive operations and profitability, and report to the Regional Manager.
What you will do
- Support your team of local Operation Associates in daily operations in a retail and/or MFC environment
- Coach and develop Operation Associates for new roles and responsibilities
- Build a deep bench of talent through performance management and succession planning
- Track daily, weekly, monthly, quarterly and annual metrics and develop strategies to improve the customer experience
- Serve as liaison between department rollout, local execution and other department leaders
- Ensure sites operate at appropriate staffing levels and anticipate needs
Required qualifications
- 5+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
- Leadership and management experience of multi-location teams
- Demonstrated ability to lead, develop, manage and retain high performing employees
- Adept at analytical work and motivating others in a deadline-driven environment
- Strong communication and organization skills
- Ability to work fluid schedules, including peak hours (5pm - 3am) and weekends and/or holidays
- Ability to stand, bend, reach and walk during shifts
- Ability to lift up to 49 pounds
Nice to have
- Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field
Benefits
- Medical, dental and vision insurance (full-time employees)
- 401(k) retirement savings plan
- 25% employee discount and FAM Membership
- Vacation and sick time for eligible employees
- EAP through AllOne Health (formerly Carebridge)
Before you apply
- Pay may vary by location; for U.S. locations it is based on a cost-of-labor index
About the company
Gopuff delivers groceries, household items and everyday wants and needs in minutes. The company is an equal opportunity employer.