Gopuff
Junior Operations Supervisor
Bromley, England. Posted 9 months ago
The role
You will lead the warehouse team during your shift at a Gopuff micro-fulfilment centre, making sure orders are picked, packed and delivered accurately. You will also train new team members and keep the warehouse compliant and organised. You report directly to a Site Leader.
What you will do
- Lead the team on shift and manage the staff on shift
- Train new team members and keep them confident on process and product
- Accurately pick and pack items for each order for dispatch to customers
- Support managing Delivery Partners for a smooth delivery experience
- Contact customers about substituted or out-of-stock items
- Receive vendor products, check counts against purchase orders and invoices, and resolve discrepancies
- Put away products and run cycle counts to minimise out-of-stock items
- Manage waste, compliance and the partnership with TooGoodToGo
- Keep the warehouse compliant, clean, organised and aligned with Operating Standards
- Support onsite Health & Safety compliance and testing
Required qualifications
- Experience working in a restaurant, retail or warehouse environment
- General working knowledge of web-based software applications such as Microsoft Office or Google Workspace
- Strong work ethic, punctual, responsible and honest
- Effective communication skills
- Organised, team-oriented, positive attitude and helpful
- Flexible and available to cover shifts during operational hours (7am to 3am)
Benefits
- Holiday and sick pay
- Weekly pay cycle
- Career growth opportunities
About the company
Gopuff delivers everyday essentials such as groceries and snacks to customers in minutes, day and night. It is an equal opportunity employer.