Process Lead, Newark, #1123

The role

You will lead the day-to-day work of the Pack and Receive and Kitchen teams on your shift. You will coach associates and make sure orders are accurate and delivered quickly.

What you will do

• Pack orders and receive inbound inventory during low volume and minimum staffed periods
• Complete ICQA during low volume and minimum staffed periods
• Support the associate team when there are gaps in shift coverage, including using carts, pallet jacks, dollies and other equipment to move product
• Lead and direct all associate activities during the shift
• Escalate site issues in real time to Site Leadership, Regional Leadership and Live Monitoring
• Ensure completion of close and open checklists for the OA team
• Oversee facility operations and delivery processes for your shift and set up subsequent shifts to succeed
• Develop and train new associates within the site and kitchen when Site Leadership is not on shift
• Manually intervene in driver routing and dispatching
• Execute site-specific projects and initiatives, including audit counts, new hire onboarding, and food safety and cleanliness audits

Required qualifications

• 2 years of internal Gopuff experience
• 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent
• 1+ years of experience improving processes and efficiencies
• Ability to work fluid schedules and be available during peak hours (5pm - 3am)
• Availability to support the facility on weekends
• Team-oriented mentality
• Ability to stand, bend, reach and walk during shifts
• Ability to lift up to 49 pounds

Nice to have

• ServeSafe Certification
• Professional fluency in Spanish

Before you apply

• Requires 2 years of internal Gopuff experience

About the company

Gopuff delivers everyday essentials to customers day and night, in minutes. It is an equal opportunity employer.