Junior Operations Supervisor

The role

You will lead your warehouse team during your shift, showing them how to work and training new team members. You will also help pick and pack orders, manage stock, and keep the warehouse compliant, clean and safe.

What you will do

• Lead the warehouse team during your shift and manage staff on shift
• Train new team members and keep them confident on process and product
• Pick and pack items accurately for each order dispatched to customers
• Support management of Delivery Partners for a smooth delivery experience
• Contact customers about substituted or out-of-stock items
• Receive vendor product, check counts against purchase orders or invoices, and resolve discrepancies
• Put away products and conduct cycle counts to reduce out-of-stock items
• Manage waste and compliance, including the partnership with TooGoodToGo
• Keep the warehouse compliant, clean, organised and aligned with Operating Standards
• Support onsite Health & Safety compliance and testing

Required qualifications

• Experience working in a restaurant, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
• Strong work ethic, punctual, responsible and honest
• Effective communication skills
• Organised, team-oriented, positive attitude and helpful
• Flexible and available to cover shifts during operational hours (7am - 3am)

Benefits

• Holiday & Sick Pay
• Weekly pay cycle
• Career growth opportunities

About the company

Gopuff delivers everyday essentials such as groceries, snacks and household items to customers in minutes. The company describes itself as an equal opportunity employer.