Junior Operations Supervisor

The role

You will lead the warehouse team during your shift at a Gopuff micro-fulfilment centre. The role covers picking, packing, stock, goods inbound, delivery partners and health and safety, and includes training new team members.

What you will do

• Lead the team on shift, lead by example and manage staff on shift
• Train new team members and keep process and product knowledge strong
• Accurately pick and pack items for dispatch to customers
• Support management of Delivery Partners for a smooth delivery experience
• Contact customers about substituted or out-of-stock items
• Receive vendor products, check counts against purchase orders and invoices, and resolve discrepancies
• Put away products and run cycle counts to reduce out-of-stock items
• Manage waste, compliance and the TooGoodToGo partnership
• Keep the warehouse compliant, clean, organised and aligned with Operating Standards
• Support onsite health and safety compliance and testing

Required qualifications

• Experience working in a restaurant, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
• Strong work ethic, punctual, responsible and honest
• Effective communication skills
• Organised, team-oriented, positive attitude and helpful
• Flexible and available to cover shifts during operational hours (7am - 3am)

Benefits

• Holiday and sick pay
• Weekly pay cycle
• Career growth opportunities

About the company

Gopuff delivers everyday essentials quickly, day and night. The company describes itself as an equal opportunity employer committed to an inclusive workplace.