Site Leader I, Urbana, #37

The role

You will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility's operations, including deliveries, inventory, equipment and systems. The success of the territory depends on your ability to lead a team focused on delivering a perfect experience for customers.

What you will do

• Plan, direct and be accountable for all facility operations, including deliveries, inventory, equipment and systems
• Drive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate and Cost Per Order
• Drive the financial performance of the site so budgeted productivity, labor and other expenses are achieved
• Ensure compliance with Gopuff and legal policies, procedures and regulations for the warehouse
• Implement and monitor Human Resource compliance, asset protection, safety controls, and operational and quality assurance reviews
• Develop and implement action plans to improve performance and direct the management team
• Teach and train site leadership in controlling expenses and labor to adhere to budget and sales volume
• Create and implement plans to improve the financial performance of the facility

Required qualifications

• 6+ years of experience in a fast-paced environment and leading a blended workforce of W2 and 1099 employees
• Retail, grocery, military, restaurant or equivalent experience
• Strong written and verbal communication skills
• Strong skills with conflict resolution
• Strong skills with team development and engagement
• Ability to lead in an ever-changing environment
• Proven track record of being a change agent with improving processes and efficiencies
• Ability to stand, bend, reach and walk during shifts
• Ability to lift up to 49 pounds

Nice to have

• Bachelor's degree
• Professional fluency in Spanish

Before you apply

• Physical demands: standing, bending, reaching, walking and lifting up to 49 pounds

About the company

Gopuff delivers everyday wants and needs in just minutes. The company is an equal employment opportunity employer.