Gopuff
Junior Operations Supervisor
Hackney, London, England. Posted 9 months ago
The role
You will lead the warehouse team during your shift at a Gopuff micro-fulfilment centre. You will ensure high operational standards so customers get accurate, timely orders.
What you will do
- Lead the team on shift, show the warehouse team how tasks are done, and manage staff
- Train new team members and keep up to date on process and product
- Pick and pack items accurately for each order for dispatch to customers
- Support management of Delivery Partners for a smooth delivery experience
- Contact customers about substituted or out-of-stock items
- Receive vendor product, check physical count against purchase order or invoice, and resolve discrepancies
- Put away products and run cycle counts to reduce out-of-stock items
- Manage waste and compliance, including the partnership with TooGoodToGo
- Keep the warehouse compliant, clean, organised and aligned with Operating Standards
- Support on-site Health and Safety compliance and testing
Required qualifications
- Experience working in a restaurant, retail or warehouse environment
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
- Strong work ethic, punctual, responsible and honest
- Effective communication skills
- Organised, team-oriented, positive attitude and helpful
- Flexible and available to cover shifts during operational hours (7am to 3am)
Benefits
- Holiday and sick pay
- Weekly pay cycle
- Career growth opportunities
Before you apply
- Must be available to cover shifts during operational hours (7am to 3am)
About the company
Gopuff delivers everyday essentials and snacks to customers in minutes, day and night. It is an equal opportunity employer.