Site Leader I, Syracuse, #1545

The role

You will lead a local team of Shift Leaders and Field Operations Associates and oversee all operations at the Syracuse facility, including deliveries, inventory, equipment and systems. Success depends on improving key performance indicators and meeting the site's budget.

What you will do

• Plan, direct and be accountable for all facility operations, including deliveries, inventory, equipment and systems
• Improve KPIs such as order picking time, order dwell time, drive time, order defect rate and cost per order
• Ensure site financial performance meets budgeted productivity, labor and expenses
• Ensure compliance with company and legal policies, procedures and regulations
• Implement and monitor HR compliance, asset protection, safety controls and quality assurance reviews
• Develop and implement action plans to improve performance
• Teach and train site leadership in controlling expenses and labor
• Create and implement plans to improve facility financial performance

Required qualifications

• 6+ years of experience in a fast-paced environment and leading a workforce
• Retail, grocery, military, restaurant or equivalent experience
• Strong written and verbal communication skills
• Strong skills with conflict resolution
• Strong skills with team development and engagement
• Ability to lead in an ever-changing environment
• Proven track record as a change agent improving processes and efficiencies
• Ability to work fluid schedules, including peak hours and weekends/holidays
• Ability to stand, bend, reach and walk during shifts
• Ability to lift up to 49 pounds

Nice to have

• Bachelor's degree
• Professional fluency in Spanish

About the company

Gopuff delivers groceries, household items and everyday needs in minutes. The company is an equal employment opportunity employer.