Gopuff
Employee Relations Specialist
Chicago, IL. Posted 4 months ago
The role
You will handle complex employee relations matters, including leading workplace investigations of complaints such as harassment, discrimination and retaliation. You will coach managers and advise on policy, compliance and conflict resolution with Legal and business leaders.
What you will do
- Investigate complaints and concerns, including policy violations, grievances, harassment, discrimination and retaliation
- Recommend the right course of action with key stakeholders on employee relations issues
- Document findings and write investigation summaries kept in ThinkLP
- Coach management on performance management, corrective action, policy interpretation, conflict resolution and terminations
- Monitor compliance with federal, state and local employment laws and flag emerging risks
- Lead and take part in community outreach, hiring and onboarding in your region
- Perform other related duties as required
Required qualifications
- 3-5 years of HR experience
- At least 1 year in employee relations, investigations, and supporting field or frontline operations
- Proven expertise in end-to-end investigation methods (interviewing, evidence gathering, summary writing)
- Strong foundation in US employment laws (FMLA, ADA, EEO, Title VII)
- Proven ability to coach employees and management through complex issues
- Ability to work cross-functionally with various departments
- Strong interpersonal and communication skills and ability to handle sensitive, confidential information
- Strong analytical and conflict-resolution skills
- Proficiency in computer usage, email and Google Suite
- Willing to travel up to 50-75% of the time
Nice to have
- Bachelor's degree
Benefits
- Medical, dental and vision insurance
- 401(k) retirement savings plan
- HSA or FSA eligibility
- Long and short-term disability insurance
- Group life insurance
- Fitness reimbursement program
- 25% employee discount and FAM membership
- Flexible PTO
- EAP through AllOne Health
Before you apply
- Willingness to travel up to 50-75% of the time is required
About the company
Gopuff delivers groceries, household items and everyday wants and needs in minutes. The company is an equal opportunity employer.