Gopuff
Site Manager, Minneapolis, #82
Minneapolis, MN. Posted 5 days ago
The role
You will lead a local team of Shift Leaders and Field Operations Associates to run a facility's operations, including deliveries, inventory, equipment and systems. You will also oversee a team of independent Driver Partners and be accountable for the site's performance and customer experience.
What you will do
- Plan, direct and be accountable for all facility operations, including deliveries, inventory, equipment and systems
- Drive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate and Cost Per Order
- Train and coach associates to work safely and follow standard work and processes
- Drive the site's financial performance by achieving budgeted productivity, labor and other expenses
- Ensure compliance with Gopuff and legal policies, procedures and regulations for the warehouse
- Implement and monitor safety and HR compliance, asset protection, safety controls and quality assurance reviews
- Develop and implement action plans to improve performance and execute company programs
- Create and implement plans to improve the safety, culture and financial performance of the facility
Required qualifications
- 3+ years of experience in a fast-paced environment
- Experience leading a blended workforce of W2 and 1099 employees
- Retail, grocery, military, restaurant or equivalent experience
- Strong written and verbal communication skills
- Strong skills in conflict resolution
- Strong skills in team development and engagement
- Proficiency in computer usage, email and Google Suite
- Ability to lead in an ever-changing environment
- Proven track record as a change agent improving processes and efficiencies
- Ability to stand, bend, reach and walk during shifts
- Ability to lift up to 49 pounds
Nice to have
- Bachelor's degree
- Professional fluency in Spanish
About the company
Gopuff delivers everyday wants and needs in just minutes. The company is an equal opportunity employer that encourages qualified individuals from all backgrounds to apply.