Site Leader II, Philadelphia, #132

The role

You will lead a local team of Shift Leaders and Field Operations Associates who run the facility's operations, and oversee a team of independent Driver Partners. You are accountable for the site's performance, including deliveries, inventory, and budget.

What you will do

• Plan, direct, and be accountable for all warehouse operations, including deliveries, inventory, equipment, and systems
• Drive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order
• Be responsible for the growth and development of 30-40 employees
• Manage inbound and outbound delivery operations
• Drive the site's financial performance so budgeted productivity, labor, and other expenses are met
• Ensure compliance with Gopuff and legal policies, procedures, and regulations for the warehouse
• Implement and monitor HR compliance, asset protection, safety controls, and operational and quality assurance reviews
• Develop and implement action plans to improve performance and direct the management team
• Teach and train site leadership in controlling expenses and labor against budget and sales volume
• Create and implement plans to improve the warehouse's financial performance

Required qualifications

• 12+ years of managing and leadership experience
• Minimum 8 years of experience in a fast-paced environment leading a blended workforce of W2 and 1099 employees
• Retail, warehouse, logistics, military, restaurant or equivalent experience
• Bachelor's degree
• Strong written and verbal communication skills
• Strong skills in conflict resolution
• Strong skills in team development and engagement
• Ability to lead in an ever-changing environment
• Proven track record of improving processes and efficiencies

Benefits

• Medical, dental, and vision insurance (for full-time employees)
• 401(k) retirement savings plan
• 25% employee discount and FAM membership
• Vacation and sick time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

About the company

Gopuff delivers everyday items such as groceries, snacks, and household goods in minutes. The company is an equal opportunity employer.