Site Manager, Austin, #560

The role

You will lead a local team of Shift Leaders and Field Operations Associates who run the facility's operations, along with independent Driver Partners. You will plan and manage deliveries, inventory, equipment, safety, and the facility's financial performance.

What you will do

• Plan, direct, and be accountable for all facility operations, including deliveries, inventory, equipment, and systems
• Improve key performance indicators such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order
• Train and coach associates to work safely and follow standard work and processes
• Drive the site's financial performance by meeting budgeted productivity, labor, and other expenses
• Ensure compliance with Gopuff and legal policies, procedures, and regulations for the warehouse
• Implement and monitor safety and human resource compliance, asset protection, and quality assurance reviews
• Develop and implement action plans to improve performance and execute Company programs
• Direct the management team in keeping information, documentation, and records confidential
• Create and implement plans to improve the safety, culture, and financial performance of the facility

Required qualifications

• 3+ years of experience in a fast-paced environment and leading a blended workforce of W2 and 1099 employees
• Retail, grocery, military, restaurant, or equivalent experience
• Strong written and verbal communication skills
• Strong skills with conflict resolution
• Strong skills with team development and engagement
• Proficiency in computer usage, email, and Google Suite
• Ability to lead in an ever-changing environment
• Proven track record as a change agent improving processes and efficiencies
• Ability to work fluid schedules and be available during peak hours (5pm - 3am)
• Availability to support the facility on weekends and/or holidays as needed
• Ability to stand, bend, reach, and walk during shifts
• Ability to lift up to 49 pounds

Nice to have

• Bachelor's degree
• Professional fluency in Spanish

Before you apply

• Pay may vary by location; U.S. compensation is based on a cost of labor index for that area

About the company

Gopuff delivers groceries, household items, and everyday wants and needs in minutes. The company is an equal opportunity employer that encourages qualified people of all backgrounds to apply.