Gopuff
Retail Sales Floor Leader, San-Rafael, #450
San Rafael, CA. Posted 30 months ago
The role
You will support the Store Manager in creating an excellent customer experience while driving sales and meeting business goals. You will lead daily sales floor operations, motivate the team, analyze sales trends and enforce company policies and regulatory requirements.
What you will do
- Greet, assist and sell to create a welcoming environment and respond quickly to customer needs
- Lead the sales floor and make sure all customers receive exceptional service
- Manage daily store operations, including opening and closing, cash handling and POS system management
- Achieve sales targets through selling, merchandising and upselling across multiple categories
- Partner with store support teams to increase sales and promote merchandise categories
- Help manage store expenses and budgets, including labor costs, supplies and operating expenses
- Monitor inventory levels, reorder as needed within budget and minimize out-of-stock and overstock situations
- Receive vendor deliveries and stock the sales floor in a timely manner
- Ensure pricing, signage and displays are correct at all times
- Support the Store Manager in training staff, giving feedback, coaching and input on performance reviews
Required qualifications
- 3+ years of management experience
- Understanding of regulatory requirements related to the sale of alcohol
- Ability to work full-time, including nights, weekends and holidays
- Strong interpersonal skills to communicate with confidence to customers and team
- Strong organizational and time management skills
- High school diploma or equivalent
- Ability to lift up to 49 pounds
- Financial and business acumen to turn data into actionable information
- Problem solving and sound decision making
- Relationship management and the ability to influence at all levels
- Planning and priority setting to meet goals
- Strong listening, written and oral communication skills
Nice to have
- Retail or hospitality management experience
- Wine, spirits and beer product knowledge
Before you apply
- Must be able to work nights, weekends and holidays as business requires
About the company
BevMo! by Gopuff is seeking a Sales Floor Leader for its Retail Operations team. Gopuff sets pay based on market pricing and local cost of labor.