Junior Operations Supervisor

The role

You will lead the warehouse team during your shift at a Gopuff micro-fulfilment centre. You will pick and pack customer orders, manage stock and deliveries, and keep high operational standards.

What you will do

• Lead the team on shift, show the warehouse team how tasks are done and manage staff on shift
• Train new team members and keep them confident on process and product
• Pick and pack items accurately for each order for dispatch to customers
• Support the management of Delivery Partners for a smooth delivery experience
• Contact customers about substituted or out-of-stock items
• Receive vendor product, check physical count against purchase order or invoice, and resolve discrepancies
• Put products away to inventory locations and run cycle counts to limit out-of-stock items
• Manage waste and compliance, including the partnership with TooGoodToGo
• Keep the warehouse compliant, clean, organised and aligned with Operating Standards
• Support onsite health and safety compliance and testing

Required qualifications

• Experience working in a restaurant, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
• Strong work ethic, punctual, responsible and honest
• Effective communication skills
• Organised, team-oriented, with a positive attitude and helpful
• Flexible and available to cover shifts during operational hours (7am to 3am)

Benefits

• Holiday and sick pay
• Weekly pay cycle
• Career growth opportunities

About the company

Gopuff delivers everyday essentials to customers in minutes, day and night. It is an equal opportunity employer.