Retail Sales Floor Leader, San Leandro, #497

The role

You will support the Store Manager in running the sales floor, creating a good customer experience and reaching sales goals. You will lead daily store operations, coach staff and make sure company policies and regulations are followed.

What you will do

• Greet, assist and sell to create a welcoming environment and answer customer needs quickly
• Lead the sales floor and make sure all customers get excellent service
• Manage daily store operations, including opening and closing, cash handling and POS system
• Hit sales targets using selling, merchandising and upselling across multiple categories
• Work with store support teams to grow sales and promote merchandise categories
• Help manage store expenses and budgets, including labor, supplies and operating costs
• Use company tools to find problems and build action plans to improve store performance
• Monitor inventory, reorder as needed within budget, and reduce out-of-stock and overstock
• Train, coach and give feedback to store staff, and provide input on performance reviews
• Keep pricing, signage and displays correct, receive deliveries, and enforce health, safety and security policies

Required qualifications

• 3+ years of management experience
• Understanding of regulatory requirements for selling alcohol
• Strong interpersonal skills to communicate with customers and team
• Strong organizational and time management skills
• High school diploma or equivalent
• Ability to lift up to 49 pounds
• Ability to work full-time, including nights, weekends and holidays
• Financial and business acumen to turn data into action
• Problem solving and sound decision making
• Ability to build relationships and influence at all levels
• Planning and priority setting to meet goals
• Strong listening, written and oral communication skills

Nice to have

• Retail or hospitality management experience
• Wine, spirits and beer product knowledge

Before you apply

• Starting pay depends on skills, experience, qualifications, work location and market conditions
• Alcohol sales regulations apply to this role

About the company

BevMo! by Gopuff is hiring for its Retail Operations team. The posting describes the company as a retailer with stores that sell wine, spirits and beer.