Junior Operations Supervisor

The role

You will lead the warehouse team during your shift at a micro-fulfilment centre. You will manage staff, pick and pack customer orders, and keep stock and operating standards in order.

What you will do

• Lead the team on shift, show the warehouse team how it's done and manage staff on shift
• Train new team members and keep them confident on process and product
• Accurately pick and pack items per order for dispatch to customers
• Support managing Delivery Partners for a smooth delivery experience
• Contact customers about substituted or out-of-stock items
• Receive vendor product, check physical count against purchase order or invoice, and resolve discrepancies
• Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products
• Manage waste, compliance and the partnership with TooGoodToGo
• Keep the warehouse compliant, clean, organised and aligned with Operating Standards
• Support onsite Health & Safety compliance and testing

Required qualifications

• Experience working in a restaurant, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
• Strong work ethic, punctual, responsible and honest
• Effective communication skills
• Organised, team-oriented, positive attitude and helpful
• Flexible and available to cover overnight shifts

Benefits

• Holiday & Sick Pay
• Weekly pay cycle (paid weekly)
• Career growth opportunities

About the company

Gopuff delivers everyday essentials to customers in minutes, day and night. It is an equal opportunity employer.