Process Lead, Little River, #330

The role

You will lead the Pack and Receive and Kitchen teams during your shift. You will coach the team, direct daily tasks, and focus on order accuracy and fast delivery for customers.

What you will do

• Pack orders and receive inbound inventory during low volume or minimum staffing periods
• Complete ICQA during low volume or minimum staffing periods
• Support associates when there are gaps in shift coverage, including moving product with carts, pallet jacks and dollies
• Direct all associate activities during the shift
• Escalate site issues in real time to Site Leadership, Regional Leadership and Live Monitoring
• Ensure open and close checklists are completed for the OA team
• Oversee facility operations and delivery processes for your shift and set up the next shift to succeed
• Develop and train new associates when Site Leadership is not on shift
• Manually intervene in driver routing and dispatching
• Run shelf moves for reorganization and backstock

Required qualifications

• 2 years of internal Gopuff experience
• 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent
• Ability to work fluid schedules and be available during peak hours (5pm to 3am)
• Availability to support the facility on weekends and holidays as needed
• Team-oriented mentality
• Ability to stand, bend, reach and walk during shifts
• Ability to lift up to 49 pounds
• Handle products that may contain tobacco, nicotine and/or alcohol
• Work in freezer locations periodically during shifts

Nice to have

• 1+ years of experience improving processes and efficiencies
• ServeSafe Certification
• Professional fluency in Spanish

Before you apply

• Must be available for peak hours (5pm to 3am) and weekends or holidays as needed
• Must be able to lift up to 49 pounds

About the company

Gopuff delivers everyday essentials to customers, day and night. The company describes itself as an equal opportunity employer.