Site Manager, Portland, #266

The role

You will lead a local team of Shift Leaders and Field Operations Associates who run the facility's operations, and oversee a team of independent Driver Partners. You are accountable for facility operations, deliveries, inventory, equipment, systems and the site's financial performance.

What you will do

• Plan, direct and be accountable for all facility operations, including deliveries, inventory, equipment and systems
• Drive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate and Cost Per Order
• Train and coach associates to work safely and follow standard work and processes
• Ensure budgeted productivity, labor and other expenses are achieved
• Ensure compliance with Gopuff and legal policies, procedures and regulations for the warehouse
• Implement and monitor safety and HR compliance, asset protection, safety controls and quality assurance reviews
• Develop and implement action plans to improve performance and execute Company programs
• Direct the management team in maintaining confidentiality of information, documentation and assigned records
• Create and implement plans to improve the safety, culture and financial performance of the facility

Required qualifications

• 3+ years of experience in a fast-paced environment and leading a blended workforce of W2 and 1099 employees
• Retail, grocery, military, restaurant or equivalent experience
• Strong written and verbal communication skills
• Strong skills in conflict resolution
• Strong skills in team development and engagement
• Proficiency in computer usage, email and Google Suite
• Ability to lead in an ever-changing environment
• Proven track record of being a change agent in improving processes and efficiencies
• Ability to work fluid schedules and be available during peak hours (5pm - 3am) and weekends/holidays as needed
• Ability to stand, bend, reach and walk during shifts
• Ability to lift up to 49 pounds

Nice to have

• Bachelor's degree
• Professional fluency in Spanish

Before you apply

• Gopuff's equal employment opportunity policy applies; qualified individuals of any background are encouraged to apply

About the company

Gopuff delivers groceries, household items and everyday needs in minutes. The company is building a team to bring a new age of convenience and predictability to an unpredictable world.