Gopuff

Process Lead, Manhattan, #983

New York, NY. Posted 57 months ago

The role

You will lead the Pack and Receive and Kitchen teams during your shift. You will coach the team and make sure each order is accurate and delivered quickly.

What you will do

  • Pack orders and receive inbound inventory during low volume or minimum staffed periods
  • Complete ICQA during low volume or minimum staffed periods
  • Support the associate team when there are gaps in shift coverage, including moving product with carts, pallet jacks and dollies
  • Direct all associate activities during the shift
  • Escalate site issues in real time to Site Leadership, Regional Leadership and Live Monitoring
  • Ensure open and close checklists are completed for the OA team
  • Oversee facility operations and delivery processes for your shift and set up later shifts to succeed
  • Develop and train new associates in the site and kitchen when Site Leadership is not on shift
  • Manually intervene in driver routing and dispatching
  • Run site projects such as audit counts, new hire onboarding, and food safety and cleanliness audits

Required qualifications

  • 2 years of internal Gopuff experience
  • 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent
  • Ability to work fluid schedules and be available during peak hours (5pm to 3am)
  • Availability to support the facility on weekends and holidays
  • Team-oriented mentality
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Ability to work in freezer locations periodically during shifts
  • Ability to handle products that may contain tobacco, nicotine and/or alcohol

Nice to have

  • 1+ years of experience improving processes and efficiencies
  • ServeSafe Certification
  • Professional fluency in Spanish

Before you apply

  • Gopuff has 2 years of internal Gopuff experience as a requirement
  • Handling products that may contain tobacco, nicotine and/or alcohol is part of the job

About the company

Gopuff delivers everyday essentials to customers day and night. The company is an equal opportunity employer.

Process Lead, Manhattan, #983 at Gopuff | JobZoey