Process Lead, Lansdowne, #384

The role

The Process Lead will lead the performance and day to day tasks of the Pack and Receive and Kitchen teams. This role ensures order accuracy and efficient delivery while overseeing facility operations and delivery processes.

What you will do

• Pack orders and receive inbound inventory during low vol / min staffed periods
• Completing ICQA in low vol / min staffed periods
• Support the associate team in path using carts, pallet jacks, dollies and other equipment
• Quarterback and direct all associate activities during the shift
• Escalate site issues to Site Leadership, Regional Leadership, and Live Monitoring
• Ensure completion of close/open checklists for OA team
• Oversee execution of all facility operations and delivery processes for the shift
• Develop and train new associates within site and kitchen
• Manual intervention of driver routing & dispatching
• Execute site-specific projects including audit counts, onboarding, food safety and cleanliness audits

Required qualifications

• 2 years of internal Gopuff experience
• 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
• 1+ years of experience in improving processes and efficiencies
• Ability to work with fluid schedules
• Availability during peak hours of operation (5pm - 3am)
• Availability to support facility on weekends and/or holidays
• Team-oriented mentality
• Ability to stand, bend, reach and walk during shifts
• Ability to lift up to 49 pounds
• Handle products that may contain tobacco, nicotine, and/or alcohol
• Work in freezer locations periodically throughout shifts

Nice to have

• ServeSafe Certification
• Professional fluency in Spanish

About the company

Gopuff delivers everyday essentials day and night. They are assembling a team to reshape the world of retail.