Legal Transformation Specialist

The role

You will lead the setup of LOIS Legal Research and LOIS Drafting for law firms using Filevine. You will train attorneys and staff, configure the tools to fit each firm's work, and travel on-site to customer offices.

What you will do

• Lead the implementation of LOIS Legal Research and LOIS Drafting for law firms
• Assess each firm's practice areas, workflows and document needs to configure LOIS
• Train attorneys, paralegals and firm staff on LOIS tools and responsible use of AI in legal practice
• Manage implementation timelines, milestones and customer expectations across accounts
• Help firms build and refine templates, drafting playbooks and workflows
• Maintain deep expertise in LOIS and the Filevine product family
• Work with Product, Support, Sales, Customer Success and partners to improve adoption
• Relay customer feedback and use cases to Product to shape the LOIS roadmap
• Create content such as articles, videos and example builds, and present it to teams and partners
• Travel on-site to customer offices to launch and train on LOIS products

Required qualifications

• Juris Doctor (JD) from an accredited law school
• Strong understanding of legal research methods and legal writing
• Assertive communicator who can make recommendations and lead critical conversations
• Quick learner of new technologies, including AI tools, and self-motivated
• Ability to independently manage competing customer priorities with limited structure
• Comfort discussing AI accuracy, confidentiality and professional responsibility with attorneys
• Strong interpersonal skills and problem-solving skills
• Ability to maintain focus and composure in high-stress, fast-paced, in-person environments
• Skill handling high-priority Zoom calls with upset customers on short notice
• Ability to prepare and deliver storytelling demonstrations of LOIS and the Filevine suite

Nice to have

• Legal practice experience
• Experience with legal research platforms, document automation or legal technology
• Project management experience
• Legal software administration experience

Benefits

• Medical, dental and vision insurance (full-time employees)
• Competitive and fair pay
• Maternity and paternity leave (full-time employees)
• Short and long-term disability
• Opportunity to learn from a dedicated leadership team
• Company swag

Before you apply

• Most roles in or near San Francisco, Salt Lake City, Chicago or New York are fully onsite
• Communication about jobs will only come from addresses ending in filevine.com

About the company

Filevine is a Legal AI company offering Legal Operating Intelligence through its LOIS system, which connects data, documents, workflows and teams on one platform. The posting says it has earned AI awards and recognition from Deloitte and Inc. as a fast-growing technology company.