Site Reliability Engineer

The role

You will improve the reliability, scalability and operational maturity of the Filevine platform. You will build automation, monitoring and deployment tooling, and solve production problems that keep the platform running for legal teams.

What you will do

• Design, build and maintain monitoring, logging, tracing, dashboards and alerting for production health.
• Build automation, tooling and CI/CD improvements to reduce toil and support reliable deployments.
• Design and maintain reliable systems for building, deploying, testing and operating Filevine products.
• Find and fix reliability, performance, scalability and security risks before they affect customers.
• Take part in a shared 24/7 on-call rotation and use insights to drive automation.
• Improve runbooks, documentation and engineering standards.
• Own technical initiatives from design through implementation.
• Communicate clearly with technical and business stakeholders.

Required qualifications

• 4+ years of hands-on experience in software engineering, cloud infrastructure, platform engineering, DevOps or related roles.
• At least 2 years in a Site Reliability Engineering or reliability-focused role.
• Working knowledge of distributed systems and production troubleshooting, root cause analysis.
• Proficiency with Python, Bash or similar scripting languages.
• Experience building production tooling, automation, or CI/CD and deployment pipelines.
• Hands-on experience with Kubernetes-based workloads and cloud infrastructure in AWS or a comparable platform.
• Experience with Infrastructure as Code tools such as Terraform, Pulumi or AWS CloudFormation.
• Familiarity with observability practices: monitoring, logging, alerting, distributed tracing and incident response.
• Experience using AI-assisted engineering tools to improve productivity or automate operational tasks.
• Strong written and verbal communication skills.
• Bachelor's degree in Computer Science, Information Systems or a related field, equivalent industry certifications, or comparable professional experience.

Benefits

• Medical, dental and vision insurance (full-time employees).
• Competitive and fair pay.
• Paid time off policy.
• Maternity and paternity leave (full-time employees).
• Short and long-term disability.
• Opportunity to learn from a dedicated leadership team.
• Top-of-the-line company swag.

Before you apply

• Communication about this opportunity will only come from email addresses ending in filevine.com; other addresses are not affiliated with Filevine.

About the company

Filevine is a Legal AI company delivering Legal Operating Intelligence through its LOIS system, which connects data, documents, workflows and teams on one platform. The posting says the company has received AI awards and recognition from Deloitte and Inc.