Filevine Administrator - Los Angeles

The role

You will help customers get the most from the Filevine legal technology platform. You will configure workflows, train staff, troubleshoot issues and lead rollouts that align the platform with the firm's operations.

What you will do

• Advise on system configurations and custom workflows
• Resolve complex technical issues
• Create training, documentation and self-service resources
• Drive platform adoption and lead feature rollouts
• Stay current on the Filevine product roadmap
• Manage onboarding and offboarding workflows for personnel changes
• Audit business processes and find inefficiencies

Required qualifications

• Hands-on administration of Filevine or comparable legal technology platforms
• Deep understanding of legal workflows, regulatory compliance and client service standards
• Proficiency managing SaaS ecosystems, integrations and process automation
• Strong project management skills and ability to lead cross-functional initiatives
• Fully proficient in English and Spanish
• Outstanding communication skills for user training, support and change management

Nice to have

• Previous experience in a law firm, legal department or paralegal role

Benefits

• A dynamic, rapidly growing company
• Competitive and fair pay
• Opportunity to learn from a dedicated leadership team

Before you apply

• Must be located in the LA Area
• Must be fully proficient in both English and Spanish

About the company

Filevine is a Legal AI company offering Legal Operating Intelligence through its LOIS platform. The company has received AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.