Renewals Specialist

The role

The Renewal Specialist manages renewals for Small Business and Mid-Market accounts. This person carries a quota and works with Account Solutions Managers and Account Executives to remove obstacles in the renewal process.

What you will do

• Make sure clear communication happens between the Account Solutions Manager and Account Executive on each account at renewal time
• Research accounts in detail to map a clear path to on-time renewals
• Use multiple tools and platforms to understand customer platform usage and communication with Filevine
• Work efficiently and effectively through a large book of business
• Work with multiple departments to properly renew contracts
• Pay close attention to detail
• Accept and act on quick, concise feedback

Required qualifications

• 1 to 3+ years of Account Management experience
• Consistent, demonstrable record of achieving quota or objectives
• Hunger to join a startup, work hard and do great things
• Solid written and verbal communication
• Organizational and time management skills
• Excellent presentation and listening skills

Benefits

• A dynamic, rapidly growing company focused on helping organizations thrive
• Medical, dental and vision insurance (full-time employees)
• Competitive and fair pay
• Maternity and paternity leave (full-time employees)
• Short and long-term disability
• Opportunity to learn from a dedicated leadership team
• Company swag

About the company

Filevine is a Legal AI company that delivers Legal Operating Intelligence through one unified platform powered by LOIS. The posting says its growth has earned AI awards and recognition from Deloitte and Inc.